Surface Duo Build Quality Issues Get Highlighted - Crooked Fingerprint Sensor, Raised Glass Front Complaints Arise

For $i,399, the Microsoft Surface Duo represents what premium dual-screen mobile devices are all about. Unfortunately, one user that received his unit isn't too pleased with the build quality and has decided to have his findings public on Twitter while likewise comparing the Surface Duo to the Galaxy Z Fold 2 in terms of overall finish, stating that Samsung's foldable flagship's build is far better than what Microsoft has produced.

Twitter User As well Goes Onto Say That Build Quality Is Equivalent to a $300 Device

According to @RyneHager, the Surface Duo shouldn't be priced at $1,399 considering if you cheque out the images he's shared, at that place are lots of glaring blueprint issues that have resulted in the compromising build quality of the dual-screen handset. Firstly, the mentions that the fingerprint sensor is crooked, and the raised glass forepart and back have an unprotected edge that he claims tin easily be chipped off, most likely if it strikes against a sharp or hard object.

This isn't $1,300 build quality. Closer to $300.

— Ryne Hager, blogger-king of the woods 🌲 (@RyneHager) September 10, 2020

If this was an cheap telephone, these build quality issues might have been forgiven but if Microsoft expects customers to coughing up $1,399 for this, then information technology should deliver a pristine product sporting a near-perfect stop. Opening the Twitter thread, another user has blamed the blueprint team engineers for non fulfilling their responsibility.

"A lot of build quality issues come down to design. Design team engineers should have their tolerances and brackets for interlocking parts nailed. They also assistance design the tools for assembly. The sensor should only be allowed to fit in straight. The glass is unforgivable also."

Someone also highlighted that the review unit of measurement Android Central received had the same build quality issue, though readers would accept to observe the flaw by zooming into the image.

Looking at @androidcentral'southward review, their unit seems to accept the same issues — especially the crooked fingerprint sensor (if you zoom in on information technology yous tin see exactly what you showed in your movie) pic.twitter.com/MoEQUg1mvg

— Elias (@OceanPixels) September 10, 2020

If Microsoft is able to place a ton of emphasis when it comes to blueprint and build for its other Surface lineup of products, perhaps the software giant could have made a little more effort for the Surface Duo as well. Hopefully, when the 2nd-generation Surface Duo releases, we might come across these trivial problems addressed, but for now, the company should have done better when it comes to a $i,399 production.

News Source: Twitter (RyneHager)